Delivery/Shipping/Returns

Shipping

• I have been charged custom/duty fees in addition to shipping, why?
• How much does the shipping cost?

Delivery

• Where is my parcel?
• Can I track my order?
• How long does it take to receive my order? Is next day delivery available?

Returns

• I am not happy with a product and would like a refund. Will I also receive a refund for the shipping I paid?
• How do I return products?

Order changes

• Can I change my order after I placed it?